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WARRANTY

 

Trubearing shall not be liable under this warranty, upon receiving the product for servicing due to any uncertain situation and unreliable GSM/GPRS transmissions service caused by national, regional, or local service provider, or by natural and man-made conditions that prevent real-time information from being delivered to the device.

The warranty period starts on the date of purchase from Trubearing authorised reseller. This warranty card or the purchase invoice, indicating the date of purchase of the product, serves as proof of purchase. In case the proof of purchase is lost, Trubearing will calculate the warranty period using the serial number. This product includes a 12 months warranty from the date of original purchase.

If products are not covered under warranty, we offer Repair Service for a fee. The warranty only covers failures due to material or workmanship. Warranty does not apply if, in the judgement of Trubearing, the product fails due to accident, abuse, misuse, modified in any way, defaced or removed serial number.


Limited Warranty Terms & Conditions

Warranty will be valid ONLY:

  1. For carry-in customers.
  2. One year from the original date of purchase.
  3. When the faulty product along with a copy of the original sales receipt or invoice is presented.
  4. When the product has not been altered, modified or defaced in any manner.
  5. Register within 7 days from date of purchase. It is a condition precedent to any coverage as provided by this warranty.


The following are NOT covered under this warranty:

  1. If the product has been dismantled or repaired by anyone other than Trubearing or its designee.
  2. If the product has been used with parts or supplies which do not meet Trubearing's specification.
  3. If the product serial number has been altered or changed.
  4. If the product defects and damages due to normal wear, or failure to adhere to the enclosed instructions.
  5. If the product has been misused or damages by shock or fall, water, lightning, acts of god, civil unrest, fire, flood, strike, accident, riot, war, rationing allocations and embargoes.
  6. If the inappropriate electrical power supply/voltage has been used.


Important:

  1. Alterations or amendments to this warranty card will render the warranty void.
  2. This warranty is solely for the purchased product and is provided without connection to other warrantees.
  3. This warranty does not cover demonstration and training on the product.
  4. Accessories used with the product (such as USB cable, gooseneck, holder, car charger, etc.) are not covered by the warranty.
  5. Trubearing reserves the right, in its sole discretion and without thereby incurring any liability to modify or upgrade the products or any part of the faulty product as it sees fit during the term of the agreement.
  6. Trubearing is not responsible for carriage of the product for repair.
  7. Please return faulty product with the copy of the original sales receipt or invoice directly to Trubearing or its designee.
  8. This warranty is in additional to and does not affect your statutory rights.
  9. This warranty does not cover products purchase outside Singapore.